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Business process management in servicebased companies. Guide to the business process management body of knowledge. There are a number of different types of providers on the market. Bpm cbok guide english bpm common body of knowledge bpm cbok, abpmp abpmp international is proud to announce the release of the guide to the business. Anyone can test and no particular skill set or training is required. O programa e conduzido por profissionais cbpp credenciados abpmp portugal. Main guide to the business process management body of knowledge bpm cbok version 3. The cbok study conducted its third global survey in 23 languages with participation from approximately 14,500 practitioners representing more than 150 north american chapters and 106 global institutes in 166 countries.
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